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FAQ

General Questions

Custom solutions include cable and connector customizations, touchscreen and cover glass add-ons, interface modifications, PCB alterations, mounting hardware, custom backlights, and keypads.

Yes, both capacitive and resistive touchscreens can be integrated into displays.

All facilities are ISO certified, including ISO 9001:2015, ISO 14001, ISO 13485, and TS-16949. Products are RoHS compliant, REACH compliant, and conflict-free.

Technical support is provided throughout the project’s lifecycle. Engineers are accessible via email for assistance.

Details of custom display projects can be submitted through the provided form on the website.

Yes, MOQs apply and vary based on project complexity. Specific requirements are communicated after reviewing project details. No MOQ requirements for in-stock products.

Expedited options may be available to reduce lead times. Delivery requirements can be discussed via email.

Some displays can be customized with different interfaces. Compatibility can be confirmed by contacting via email.

Yes, cover glass can be customized and bonded using VHB tape or optically clear adhesive (OCA).

Technical assistance is available for integrating custom displays into existing systems. Support can be reached via email.

Custom TFT LCD

This depends on the specific case. Pinout or datasheet of the existing display should be sent for evaluation.

Yes, options include adding EMI filters within the circuit design, shielding the FPC cable, and incorporating an ITO-based EMI shield in front of the display.

Yes, company logos can be added. Logo artwork should be provided for customization.

Display enclosures can be supplied, but IP-rating certification is not provided.

Yes, most displays can have foam or rubber gaskets added.

Yes, modifications to the length, width, and pitch of the FPC/FFC are possible.

Yes, extensions are possible. A 3D drawing with required dimensions should be provided for assessment.

Standard capacitive touchscreen displays already include an integrated 0.7mm thick chemically strengthened cover glass. Thicker cover glass customizations are available upon request.

Yes, connector changes are possible but may require a PCB redesign.

Yes, mounting flanges can be positioned differently on mounting brackets as a custom solution.

No, mounting brackets are not sold separately; they are provided attached to the display.

Yes, displays can be customized with heater panels and higher-grade materials to achieve a wider temperature range.

Sensitivity is configured during manufacturing. Modifications must be specified during the manufacturing process as a custom part.

Depending on the display model, configurations for power over USB are possible.

A maximum length of 6 inches is recommended to minimize the risk of RFI/EMI affecting signal integrity.

Custom Control Board

We offer a wide range of customization options, including tailored pinouts, specific interface configurations (e.g., HDMI, USB, Ethernet, serial), power management solutions, and firmware adjustments. Our team can also modify PCB layouts, component placements, and even integrate additional functionalities as required by your project.

The process begins with a detailed requirement analysis where our engineering team collaborates with you to understand your display system needs. We then provide a preliminary design and prototype for review. Once the design is finalized, we move to production with strict quality controls in place. Throughout the process, you’ll have a dedicated project engineer as your point of contact.

Yes, certain customizations may require a minimum order quantity (MOQ) and could incur non-recurring engineering (NRE) fees. These requirements depend on the complexity and specifications of your custom control board. We always provide a transparent quote with all details upfront to ensure you are fully informed.

Absolutely. We can tailor the pin configuration and modify the interface—be it for digital, analog, or wireless communication—to ensure seamless integration with your existing system. Providing your current schematics or datasheets helps us deliver a solution that meets your exact needs.

Lead times vary based on project complexity and customization requirements. After finalizing the design and confirming your order, standard projects typically require between 8 to 12 weeks for prototyping, testing, and full-scale production. We strive to accommodate urgent requests where possible.

Quality is our top priority. Our custom control boards are designed and manufactured in compliance with international quality standards. We implement rigorous testing protocols at every stage—from prototype validation to final production—to ensure optimal performance, durability, and compatibility with your system requirements.

Yes, our dedicated engineering team provides comprehensive technical support throughout the project lifecycle—from initial design consultation to post-production support. We offer troubleshooting, firmware updates, and ongoing maintenance to ensure your custom control board continues to perform as expected in its operational environment.

Need a display for the designed device?

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