Privacy Policy

Effective Date: 08-Jul-2018
Last Updated: 21-Apr-2024

Applies to: rjydisplay.com ou rjoytek.com and all services provided by RJY (HONG KONG) TECHNOLOGY CO., LIMITED et Shenzhen RongJiayi Technology Co., Ltd. (the “Company”)

RJY Display® (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors, clients, and partners. This Privacy Policy explains how we collect, use, share, and safeguard your information, in compliance with applicable data protection regulations including:

  • General Data Protection Regulation (GDPR) – European Union
  • California Consumer Privacy Act (CCPA/CPRA) – United States (California)
  • UK Data Protection Act (2018)
  • ePrivacy Directive (EU cookie law)

By visiting our website or interacting with us through inquiry forms, emails, or commercial transactions, you consent to the practices described in this policy.

Information We Collect

We may collect and store the following categories of information:

A. Personal and Business Information

  • Name, job title, company name
  • Contact details: email, phone, address
  • Shipping and billing addresses
  • VAT or business tax ID (for B2B sales)

B. Website Usage Data

  • IP address, browser type, pages visited
  • Device identifiers and operating system
  • Referring URLs and session duration
  • Cookies and analytics data

C. Commercial and Technical Data

  • Product inquiries, quote history, and order records
  • Customization requests and technical discussions
  • Communication logs with our support or sales team

We do not store or process payment card details directly. Online transactions, if any, are handled through secure third-party platforms.

We process your personal data only when legally permitted. The lawful bases may include:

  • Legal compliance – To meet tax, customs, or regulatory obligations
  • Consent – When you opt in (e.g., newsletter subscription)
  • Contractual obligation – To provide a quote or fulfill an order
  • Legitimate interest – For internal analytics, marketing optimization, or client communication

How We Use Your Information

We use collected information to:

  • Respond to product inquiries and support requests
  • Provide quotes, documentation, and order fulfillment
  • Process shipments and delivery coordination
  • Improve website usability and product offerings
  • Maintain transaction records and compliance logs
  • Send technical updates or service notifications

We do not sell your personal information to third parties.

Data Sharing & International Transfers

We may share your data with:

  • Logistics providers (e.g., DHL, FedEx) for shipping
  • Engineering or support partners involved in your project
  • Payment processors or invoicing platforms
  • Legal or tax authorities when required by law

If data is transferred outside the EU/EEA, we ensure compliance through standard contractual clauses or equivalent safeguards.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These may include:

  • Essential cookies (for form submissions, language settings)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (for ad performance and remarketing)

You can manage or withdraw cookie consent anytime via your browser settings or our cookie banner.

Your Rights Under GDPR & CCPA

You have the right to:

  • Request access to your data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability (EU only)
  • Opt-out of data sale (CCPA/California users)
  • File a complaint with a Data Protection Authority

To make a request, please contact us at:
📧 rjoytek@rjyi.net

We may ask for identity verification before processing your request.

Data Retention & Security

We retain your data only for as long as necessary to fulfill business or legal requirements. All personal data is stored securely with restricted access, using industry-standard encryption and firewall protection.

Updates to This Policy

We may revise this Privacy Policy as needed to reflect legal, technological, or business changes. Any updates will be posted on this page with a revised “Effective Date.”

Contact Information

For questions or privacy-related requests, please contact:
RJY Display®
Business Address: 301, building 7, Hangcheng Zhigu • Zhongcheng future industrial park, Bao’an District, Guangdong, China.
Email: rjoytek@rjyi.net

If you are located in the EU or UK and have unresolved concerns, you have the right to lodge a complaint with your national data protection authority.